For policies purchased after 10 August 2016, 3:00am UTC, your World Nomads policy is provided through Zurich Insurance Group
O segurado residente no Brasil poderá contatar a equipe de atendimento da Zurich ou telefonar para +55 (11) 2101-2948 a partir do exterior (aceita ligação a cobrar) ou para 0800-014-3029 a partir do Brasil, 24 horas por dia e 7 dias por semana. Email: [email protected]
For policies purchased before 10 August 2016, 3:00am UTC
your World Nomads policy is provided through Bupa Global
Please be aware though that you will still be asked to provide proof of ownership for the stolen or damaged items. We understand that you might not be able to produce such receipts for each and every item, but you still have to 'tip the balance' and should be able to provide evidence of ownership where you could be reasonably expected to have such evidence.
Proof of ownership can include photographic evidence in conjunction with warranty cards, manuals, receipts, bank or credit card statements. In the end, common sense prevails and you should ask yourself, "Does this conclusively prove that I owned this item?".
Contact us if you have any queries relating to your claim and what you need to send in to support your claim.