Am I covered by travel insurance if my cash has been stolen?

For policies purchased after 10 August 2016, 3:00am UTC, your World Nomads policy is provided through Zurich Insurance Group

Desculpe, essa informação está indisponível no momento.  Estamos trabalhando para trazê-la para você o mais rápido possível. Customer Service phone (sales / service) 0800 761 61 61 0800-275-8585 (Hearing impaired service)

SAC - Informações & Pré-vendas 0800 761 61 61 0800 275 8585 (Deficientes Auditivos e de Fala) Opening hours (except holidays): Monday to Friday from 8h to 20h and Saturday from 8h to 18h.

Hearing impared service available 24 hours a day, 7 days a week.

Horário de funcionamento (exceto feriados): De segunda a sexta-feira das 8h às 20h e aos sábados das 8h às 18h. Deficientes Auditivos e de Fala: Atendimento disponível 24 horas por dia, 7 dias por seman.

Email: [email protected]

For policies purchased before 10 August 2016, 3:00am UTC your World Nomads policy is provided through Bupa Global

Indian residents: Cover for theft of cash is not included under the policy available to permanent residents of India.Our insurer for Indian travellers, ihi Bupa, has decided that they are no longer able to manage benefits greater than cover for Overseas Medical Expenses and Medical Evacuation/Repatriation

Yes! There’s cover for your stolen cash but only if you have the Explorer Plan and only under specific circumstances.

What does World Nomads Cover if Cash is Stolen? 

You can claim up to a maximum of €200/$250 (per policy) for cash when stolen from you while you are carrying it when the theft is observed.

What to do if your cash is stolen

Report the theft to the nearest police authority and obtain a police report to submit with your claim.

Also be aware that any claim submitted related to the theft of cash will have the €70/USD$100 policy excess applied.

Travel insurance is not designed to cover everything, so take the time to read the full description of cover in the Product Guide (Policy wording) for the full details on what’s not covered.


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Our contact details

We’re here to help if you have a question about travel insurance. We’re available:

  • Monday to Friday 8h to 20h
  • Saturday 8h to 18h
  • Hearing impaired service available 24 hours a day, 7 days a week

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Phone

Capitals and Metropolitan regions:
(11) 4020 0902

Other regions:
0800-889-3020

Hearing impaired service:
0800-275-8585