For policies purchased on or after 17 December 2021 please refer to the Policyholder Manual or contact us if you have any questions.

For policies purchased on or before 16 December 2021 please see below.

Para apólices compradas a partir do dia 17 de dezembro de 2021, consulte o Manual do Segurado para maiores informações ou entre em contato conosco para esclarecer as suas dúvidas.

Para apólices compradas até o dia 16 de dezembro de 2021, por favor veja o conteúdo abaixo.

Am I covered by travel insurance in case of a hurricane, cyclone or monsoon?

For policies purchased after 10 August 2016, 3:00am UTC, your World Nomads policy is provided through Zurich Insurance Group

Não há cobertura contra furacão, ciclone ou monção. Isto nos permite manter nossos prêmios a um custo mais acessível.

For policies purchased before 10 August 2016, 3:00am UTC your World Nomads policy is provided through Bupa Global

For customer service you can send a message or call our team direct: +61 2 8263 0400.

We’re here to help in Sydney, Australia: Mon-Fri 8am – 8pm (AEDT/AEST) ; Saturday 9am – 5pm (AEDT/AEST) ; Sunday Closed .

If you need emergency assistance, call the Bupa Global Assistance team in Denmark. They're available 24 hours a day, 7 days a week:

Phone:+45 70 23 24 6 Calls are not toll free. You can claim your itemised call costs

Email: emergency@ihi.com

Last updated: Oct 31, 2019 11:15 PM